Directory / Travel

TravelDocumented case

Get a refund after a cancelled hotel or flight

Use AI to write a clear, well-argued refund request when a company says no the first time.

What happened

Media outlets reported in 2025 on a traveler who used ChatGPT to draft letters to an airline and a hotel and secured a refund of about ₹2 lakh after an initial refusal. These are media reports of a single case.

Our verdict

A second, better-argued request often succeeds where the first one failed.

Tools

Any chat assistant

Prompt to copy

My booking [details] was refused a refund because [reason]. Here is the company's refund policy [paste]. Find the strongest honest arguments in my favor, and draft a firm, polite second request that cites the relevant policy language.
Before you try it: Stick to the facts. Never invent circumstances to get a refund.

Sources

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